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Uber, the ride-hailing company, has announced a new safety feature that verifies cash riders. Uber is constantly exploring for new methods to improve its technology in order to increase road safety for both driver-partners and riders.
“Rider Selfies,” a new safety feature, prompts riders to share a selfie before requesting their first paid journey. The selfie must be of a single person wearing no sunglasses or masks, and it cannot be a shot of a photo.
This new rider verification approach will be used in conjunction with another rider verification method that verifies a rider’s identification by linking to their Facebook account. All of this happens in a matter of seconds.
What Uber are saying
Tope Akinwumi, Country Manager, Uber Nigeria says “Safety is important to Uber—whether a person is in the backseat or behind the wheel. As part of this commitment, we are always investing in new ways to enhance safety on the Uber app.” In the last few years, Uber has launched Real-time ID check, Share My Trip, Verify My Trip, Check Your Ride as well as 24/7 incident support,”
Technology apps like Uber have improved safety by creating accountability and transparency where previously there was none. This is because technology makes it possible to focus on safety for driver-partners and riders before, during, and after every trip.
“We are committed to safety and are working to build a better experience for both riders and drivers. Which is why we’re focused on your safety, from setting new standards to developing technology with the goal of reducing incidents,” adds Akinwumi.
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